I wanted to post a brief announcement to let everyone know that we had to take the production line down for a few days due to maintenance. We made adjustments to how files were being rendered, fixed a few issues, and made some minor improvements.

The production line is back up and running, but please understand that your orders will encounter slight delays until we are caught back up. Orders have been pouring in during October and so a few days of downtime really backs up our production queue. (which is normally 1-5 days)

Because of this downtime, customers may experience a 3 to 5 day delay in receiving their order. This is only a temporary situation and this delay will disappear as soon as our production team works through the backlog.

We apologize for the delay and the inconvenience, but hopefully you can appreciate that quality is the most important thing for TGC. Getting products into your hands in a quick and cost-effective manner is a close second. :)

For those of you who are new to The Game Crafter (TGC), we are typically able to manufacture games within 1-5 days. Then most (domestic) customers receive their orders within 7-10 days. Due to the nature of the print-on-demand business, we cannot provide guarantees for production or delivery times. However, we provide those estimates so that customers have a good idea of the time it takes for a typical order to be printed, shipped, and received.

We appreciate your support and are working hard to get caught up after this down time.

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